Last updated 1st July 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.luvgallery.com (the “Site”).

Personal Information We Collect

When you visit the Site, we collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site.

We collect Device Information using the following technologies:

• "Cookies" are data files placed on your device that often include an anonymous unique identifier. For more information and how to disable cookies, visit www.allaboutcookies.org.uk
  
• "Log files" track actions on the Site and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  
• "Web beacons," "tags," and "pixels" are electronic files used to record information about browsing activity on the Site.
  

Additionally, when you make or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as "Order Information."

When we talk about "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the information we collect to communicate with you and fulfill any orders placed through the Site (including processing payments, arranging shipping, and providing invoices or order confirmations). We may also use this information to screen orders for potential risk or fraud.

When aligned with your preferences, we may provide you with information or advertising about our products or services.

Device Information is used to help identify potential risks (especially your IP address), improve and optimize the Site, generate analytics about how customers use the Site, and assess the performance of marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your data as described above. For example, we use Google Analytics to understand how customers use the Site. You can read more about Google’s data usage here. You can opt out of Google Analytics here.

We may also share your Personal Information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertising or marketing communications we believe may be relevant to you. For more details about how targeted advertising works, visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the following platforms:

• Meta
  
• Google
  
• Bing
  
• Tiktok
  

Do Not Track

Please note that we do not change our Site’s data collection practices in response to Do Not Track signals from your browser.

Data Retention

When you place an order through the Site, we retain your Order Information unless and until you ask us to delete it.

Changes

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, regulatory, or operational reasons.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, contact us at:

LUVGALLERY HANDICRAFT WORKS

Email: info@luvgallery.com
Website: www.luvgallery.com