Terms & Conditions

Overview

This website is operated by LUVGALLERY HANDICRAFT WORKS, a company licensed under Dubai Economy (DED License No. 1519103). Throughout the site, the terms “we”, “us” and “our” refer to LUVGALLERY. LUVGALLERY HANDICRAFT WORKS offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the site following any changes constitutes acceptance of those changes.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.

The headings used in this agreement are included for convenience only.

When using our Referral Program, you agree not to exploit or self-refer any portion of the Service. We reserve the right not to fulfil, ship, accept returns or process refunds on orders that are fraudulent or in breach of these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon without consulting primary, more accurate, more complete or more timely sources. Any reliance is at your own risk.

We reserve the right to modify the contents of this site at any time, but have no obligation to update any information. You agree that it is your responsibility to monitor changes.

Section 4 - Modifications to the Service and Prices

Prices and imagery for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

We shall not be liable for any modification, price change, suspension or discontinuance.

Section 5 - Products or Services

Certain products or services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Return Policy.

We strive to display product colours and images accurately, but cannot guarantee monitor accuracy.

We reserve the right to limit sales to any person, region, or jurisdiction, and to discontinue products at any time. All product descriptions and pricing are subject to change without notice.

We do not guarantee that products or services will meet expectations or that errors will be corrected.

Section 6 - In-Person Events

If you sign up for any LUVGALLERY events, you agree that LUVGALLERY may use photos for marketing purposes and to send you future promotions.

Section 7 - Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order. In such cases, we may contact you via email or phone.

You agree to provide accurate and current information for all purchases. You are responsible for updating account details.

Section 8 - Optional Tools

We may provide access to third-party tools we do not monitor or control. You use them at your own risk.

New features and tools added to the website are also subject to these Terms.

Section 9 - Third-Party Links

Some content or services may include materials from third parties. We are not responsible for third-party websites or content and are not liable for any harm or damages related to transactions with third parties.

Section 10 - User Comments, Feedback, and Other Submissions

You agree that we may use any comments or submissions you send to us, with no obligation to maintain confidentiality, compensate you, or respond.

We may remove content we deem unlawful, offensive, or in violation of these Terms. You are solely responsible for your comments.

Section 11 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 12 - Errors, Inaccuracies, and Omissions

Occasionally, there may be information on the site that contains errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct such errors and update or cancel orders.

We are not obligated to update information except as required by law.

Section 13 - Prohibited Uses

You may not use the site or its content for unlawful purposes, to solicit unlawful acts, violate laws, infringe on rights, harass others, or upload viruses. We reserve the right to terminate your use for any prohibited activity.

Section 14 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure, or error-free service.

The service and all products are provided "as is" without any warranties.

LUVGALLERY HANDICRAFT WORKS and its affiliates shall not be liable for any damages arising from your use of the service or products.

Section 15 - Indemnification

You agree to indemnify and hold harmless LUVGALLERY HANDICRAFT WORKS and its affiliates from any claim or demand due to your breach of these Terms or violation of any law.

Section 16 - Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force.

Section 17 - Termination

These Terms remain effective unless terminated by either party. We may terminate the agreement at any time if you breach any term.

Section 18 - Entire Agreement

These Terms, along with any policies posted, constitute the entire agreement between you and us.

Section 19 - Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates under the jurisdiction of the Government of Dubai.

Section 20 - Changes to Terms of Service

We may update or change these Terms at any time by posting updates on our website. Continued use constitutes acceptance.

Section 21 - Contact Information

Questions about these Terms of Service should be sent to info@luvgallery.com.

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